Zently Consultancy & Real Estate – Terms & Conditions

Effective Date: 01/01/2024

These Terms and Conditions (“Agreement”) govern the use of services provided by Zently Consultancy & Real Estate (“Company,” “we,” “our,” or “us”), including but not limited to real estate consultancy, brokerage, property management, investment advice, and related services. By engaging with us, you (“Client,” “you,” or “your”) agree to the following terms.


1. Services Provided

Zently Consultancy & Real Estate offers a variety of services, including but not limited to:

  • Real estate consultancy

  • Property valuation and appraisal

  • Market analysis and investment advice

  • Property leasing and sales

  • Property management services

  • Real estate brokerage services

Each specific service will be detailed in a separate agreement or service contract.


2. Client Responsibilities

You agree to:

  • Provide accurate and complete information regarding your property or investment interests.

  • Respond to requests for information in a timely manner to ensure the smooth delivery of services.

  • Ensure that you have the legal authority to engage in any property transactions or investments.

  • Pay all fees and charges associated with the services rendered as outlined in the Service Agreement or Invoice.


3. Fees and Payments

  • Consulting Fees: Consultancy fees are based on the scope and complexity of the services provided. These will be detailed in a separate fee agreement.

  • Brokerage Fees: Commission fees are typically a percentage of the transaction value (e.g., purchase, sale, or lease).

  • Payment Terms: Payments are due within [insert number of days] of invoice date unless otherwise agreed upon. Late payments may incur interest at a rate of [insert rate]% per month.

  • Refunds: Fees paid are generally non-refundable unless otherwise specified in the Service Agreement.


4. Confidentiality

Both parties agree to maintain confidentiality regarding any proprietary, financial, and personal information disclosed during the course of the engagement. This includes all data, reports, strategies, and other sensitive materials shared between you and the Company.

  • Confidentiality obligations will remain in effect even after the termination of services.


5. Intellectual Property

All intellectual property (including reports, presentations, strategies, and documentation) created by Zently Consultancy & Real Estate during the course of the engagement remains the property of the Company unless explicitly stated otherwise in a separate agreement.


6. Disclaimers

  • Consultancy Services: While we provide expert advice, we do not guarantee financial or investment returns, as real estate markets are subject to fluctuations beyond our control.

  • Accuracy of Information: We make reasonable efforts to ensure that all information provided is accurate, but we do not accept liability for errors, omissions, or outdated data.

  • Third-Party Services: Zently Consultancy & Real Estate may rely on third-party vendors (e.g., contractors, legal advisors) for some services. We are not responsible for the actions or failures of third-party services.


7. Limitation of Liability

To the fullest extent permitted by law, Zently Consultancy & Real Estate shall not be held liable for any indirect, incidental, special, or consequential damages arising out of the use or inability to use our services, or from any errors or omissions in the services provided.


8. Termination

  • By Client: You may terminate services at any time by providing written notice to us. If services have already been rendered, payment for those services will still be due.

  • By Zently Consultancy & Real Estate: We reserve the right to terminate this Agreement for any reason, including but not limited to non-payment, failure to provide necessary information, or violation of terms. In such cases, any outstanding fees will still be due.


9. Indemnification

You agree to indemnify, defend, and hold harmless Zently Consultancy & Real Estate, its employees, and agents from any claims, damages, losses, or liabilities arising from your actions or omissions related to the use of our services, including any breach of these Terms & Conditions.


10. Governing Law and Dispute Resolution

  • Governing Law: This Agreement will be governed by the laws of Eswatini.

  • Dispute Resolution: In the event of a dispute, both parties agree to first attempt resolution through mediation or informal negotiation. If this fails, the dispute will be settled through binding arbitration in accordance with the rules of Manzini in Eswatini.


11. Force Majeure

Neither party shall be held liable for any failure or delay in performance of their obligations under this Agreement due to causes beyond their reasonable control, including but not limited to natural disasters, pandemics, war, government actions, and power failures.


12. Amendments

Zently Consultancy & Real Estate reserves the right to amend or update these Terms & Conditions at any time. You will be notified of any significant changes, and your continued engagement with our services will constitute acceptance of those changes.


13. Miscellaneous

  • Severability: If any provision of these Terms & Conditions is found to be invalid or unenforceable, the remaining provisions shall continue in full force and effect.

  • Entire Agreement: These Terms & Conditions constitute the entire agreement between the parties and supersede any prior agreements, whether written or oral.


By engaging with our services, you acknowledge that you have read, understood, and agree to these Terms & Conditions.



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